Resy @ American Express
Resy @ American Express
Owning three key product features and learning lots about restaurant tech. Summer 2025.
Owning three key product features and learning lots about restaurant tech. Summer 2025.
Resy: Right This Way!
Resy is a restaurant tech company owned by Amex, offering two products for consumers and restaurants. Users can use the Resy app to discover restaurants and make reservations. Restaurants can use the ResyOS app to manage their bookings and realtime flow of guests.
I interned with the Resy Restaurant team as their sole product manager intern in the summer of 2025.
What did I achieve?
Owned development of three guest spend data features on the ResyOS app. These were top feature requests from our restaurants, affected 20% of all ResyOS users, and closed a significant competitive gap.
Scoped lean MVP iterations amidst changing product leadership priorities + engineering capacity constraints, reducing time-to-launch by ~60%.
In addition to Restaurant team work, outlined Resy's Amplitude metric tracking for a net new consumer feature.
Resy: Right This Way!
Resy is a restaurant tech company owned by Amex, offering two products for consumers and restaurants. Users can use the Resy app to discover restaurants and make reservations. Restaurants can use the ResyOS app to manage their bookings and realtime flow of guests.
I interned with the Resy Restaurant team as their sole product manager intern in the summer of 2025.
Thoughts and learnings
The timeline and engineering constraints of the internship allowed me to flex my ruthless prioritization and decisionmaking muscles. I created my own frameworks to make product decisions, backing them up with qualitative and quantitative user data.
I worked with a wide variety of team members, from restaurant success managers to senior engineering leadership. Never assume everyone has full context — oftentimes it was my job to connect the dots for others and convey the business rationale.
As a foodie in tech myself, Resy and the restaurant product team was an amazing opportunity for me to learn what our favorite restaurants needed from software products to make nights run smoothly and provide moments of delight to their guests behind the scenes! ☻
What did I achieve?
Owned development of three guest spend data features on the ResyOS app. These were top feature requests from our restaurants, affected 20% of all ResyOS users, and closed a significant competitive gap.
Scoped lean MVP iterations amidst changing product leadership priorities + engineering capacity constraints, reducing time-to-launch by ~60%.
In addition to Restaurant team work, outlined Resy's Amplitude metric tracking for a net new consumer feature.
Thoughts and learnings
The timeline and engineering constraints of the internship allowed me to flex my ruthless prioritization and decisionmaking muscles. I created my own frameworks to make product decisions, backing them up with qualitative and quantitative user data.
I worked with a wide variety of team members, from restaurant success managers to senior engineering leadership. Never assume everyone has full context — oftentimes it was my job to connect the dots for others and convey the business rationale.
As a foodie in tech myself, Resy and the restaurant product team was an amazing opportunity for me to learn what our favorite restaurants needed from software products to make nights run smoothly and provide moments of delight to their guests behind the scenes! ☻
Resy: Right This Way!
Resy is a restaurant tech company owned by Amex, offering two products for consumers and restaurants. Users can use the Resy app to discover restaurants and make reservations. Restaurants can use the ResyOS app to manage their bookings and realtime flow of guests.
I worked with the Resy Restaurant team as their sole product manager intern in the summer of 2025.
What did I achieve?
Owned development of three guest spend data features on the ResyOS app. These were top feature requests from our restaurants, affected 20% of all ResyOS users, and closed a significant competitive gap.
Scoped lean MVP iterations amidst changing product leadership priorities + engineering capacity constraints, reducing time-to-launch by ~60%.
In addition to Restaurant team work, outlined Resy's Amplitude metric tracking for a net new consumer feature.
Thoughts and learnings
The timeline and engineering constraints of the internship allowed me to flex my ruthless prioritization and decisionmaking muscles. I created my own frameworks to make product decisions, backing them up with qualitative and quantitative user data.
I worked with a wide variety of team members, from restaurant success managers to senior engineering leadership. Never assume everyone has full context — oftentimes it was my job to connect the dots for others and convey the business rationale.
As a foodie in tech myself, Resy and the Restaurant product team was an amazing opportunity for me to learn what our favorite restaurants needed from software products to make nights run smoothly and provide moments of delight to their guests behind the scenes! ✳︎